Tag: POLRI Super App
Berdoalah untuk saya…
Semenjak saya terakhir kali menulis tentang serentetan masalah aplikasi pemerintah, dan ambisi pemerintah yang ingin menjadi Gojek, saya memutuskan untuk diam berbulan-bulan. Sejujurnya, saya bisa saja melanjutkan serial postingan tersebut, karena hari demi hari ada hal-hal rahasia yang sudah mencuat kepada publik. Tak sedikit juga asumsi saya tentang aplikasi pemerintah terbukti benar. Karena sesuai hikmat…
When Indonesian governments tried to be the Gojeks of their own…
Alright, those who complained regarding with Jakarta Smart City team and Jabar Digital Service, the government finally built an in-house design and development team for digitalization. Hooray! And now, let’s see how existing government institutions are trying to become the Gojeks of their own. Before we convinced POLRI to have one. Case Study 1: JAKI…
POLRI, meet Gojek.
And you might be asking? How was POLRI before the era of POLRI Super App? The Indonesian Police Force consists of many, many autonomous regions and units, which we can divide by 2 factors: what they do and serve as, as well as where do they operate. Take their headquarters in South Jakarta for example,…
Indonesian government apps: Why do they suck?
There are many, many reasons, varying from human resources, management, UI/UX design, testing, operations, maintenance and more. But the biggest problem of all is the government itself! And here are six main things which I’ve summarized from hundreds of today’s government app issues. Reason 1: Rapid outsourcing instead of growing and fostering the development team.…
Building a sustainable app ecosystem for the Indonesian Police Force (POLRI).
We all have to admit that the Indonesian government is infamous for having poor quality apps and websites. Or at least, if we’re discussing about this 5 years ago. User experience (UX) designers will be mad when reporting taxes on our electronic tax filing website, https://efiling.pajak.go.id. And of course, we’re all familiar with 3-star, or…